FAQs

How do I sign up for a workshop?
Firstly you will need to register on the site – which only takes a few moments. Then click on the Book Now button next to each workshop description. Bookings are on a first-come, first-served basis and you will be be able to see live availability.

Do I need a PayPal account to register?
No, not to register on CoolCrafting, but you will require one to pay online. All CoolCrafting Registrations are solely for the tracking of your attendance of classes and used for our own promotional purposes. Payments are handled by PayPal and your details are not shared with us, only notification of your successful payments and place reservations.

I don’t wish to use Paypal. Can I still make a booking?
If you wish to attend but don’t have a Paypal account, simply call Sarah and let her know beforehand that you wish to attend 07411432867. We can arrange other forms of payment but not as a secure online transaction.

What do I need to bring?
Under the details for each workshop, there is a list of requirements that you will need to bring along. Choose wisely. Remember, your project will only be as beautiful as the crafting materials you choose, and if you have any queries, however small, contact us on 07411432867. Where materials are included in the cost, it is clearly stated on the workshop.

Where do CoolCrafting workshops take place?
Most of our workshops take place at Hincaster House, the middle portion of an old country dwelling. The atmosphere is relaxed, but inspirational and instructional. Hincaster House is set in the beautiful location of Hincaster, close to Kendal and the English Lake District, J36 of the M6 and 6 miles from the mainline station, Oxenholme. If the workshops are elsewhere, it will be clearly stated on the workshop information.

Do you sell products or supplies at CoolCrafting?
Yes, see our online shop, our bricks and mortar shop in Kirkby Lonsdale, or at lots of shows

Do I need to own a Sewing Machine?
You don’t, because we have four Bernina sewing machines at Hincaster House. They are design classics and are perfect for our workshops. However, if you wish to bring your own sewing machine to class, that’s fine. Please just email us to let us know and arrive 15 minutes before class to set up your machine.

Where can I find the right fabrics and other sewing supplies?
Right here

Can you organize a different date for me to come, or do you run hen parties/ birthday bashes?
We would be delighted, but there is a minimum and maximum number of attendees, depending on the course and the venue. Just ring us or email to let us know your dates, and any themes you would like to incorporate and we will come up with some great ideas for you!

I’m unable to attend the CoolCrafting workshop I have booked. Is my payment refundable?
Due to the small class sizes, and the planning involved, our workshops are non-refundable. Make sure you will be able to attend before you make a booking. With 14 working days advance notice, we’re happy to transfer you to another workshop of your choice, space permitting. In the unlikely event that a workshop is cancelled, you’ll receive at least 48 hours notice. We will offer a credit, transfer your booking to another workshop within a 6 months period, or issue you a full refund – your choice.