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Returns

CoolCrafting In-Store Returns & Exchanges Policy

I’ve received my order, but there’s something wrong—an item is missing or I received the wrong thing. How do I fix this?

My order has arrived and I’m not happy with the colour, what shall I do?

I believe my fabric is flawed. What shall I do?

I ordered the wrong PDF, can I have a refund?

Do you accept returns on products?

Do you accept returns on fabric?

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