Free shipping on all orders over £60* containing an item from the Best of Christmas Gifting category with the code GiveCreatively25.

  1. Home
  2. FAQs
  3. The Shop
  4. Can I return or exchange an online order in-store?

Can I return or exchange an online order in-store?

Yes. If you’ve had an issue with something bought online and would like to return or exchange it in person, just bring it into the shop with your order number or confirmation email and we’ll take care of it.

Was this article helpful?

Related Articles

Need Support?

Can't find the answer you're looking for?
Contact Support

Join the Luna Lapin & Friends community

Join us and we’ll send you regular updates from Luna’s world, with information about new products, making guides, and CoolCrafting news.

Your Cart

No products in the cart.