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  4. Do you accept returns on products?

Do you accept returns on products?

Luna kits, gifts, notions and tools can be returned at your shipping cost. These must be in a resalable condition – unopened and unused. Items must be returned within 14 days of receipt of your order.

The shipping address for returns is:
Attn: Returns,
CoolCrafting,
40 Market Place,
Kendal,
LA9 4TN
UK.

Please contact us before making a return and seeking authorisation.

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