FAQs

How do I sign up for a workshop?
Firstly you will need to register on the site – which only takes a few moments. Then click on the Book Now button next to each workshop description. Bookings are on a first-come, first-served basis and you will be be able to see live availability.
Do I need a PayPal account to register?
No, not to register on CoolCrafting, but you will require one to pay online. All CoolCrafting Registrations are solely for the tracking of your attendance of classes and used for our own promotional purposes. Payments are handled by PayPal and your details are not shared with us, only notification of your successful payments and place reservations.
I don’t wish to use Paypal. Can I still make a booking?
If you wish to attend but don’t have a Paypal account, simply call our shop to book a place on 01539 724099. You can pay by card or comeinto the shop to pay by cash or cheque.
What do I need to bring?
Under the details for each workshop, there is a list of requirements that you will need to bring along. Choose wisely. Remember, your project will only be as beautiful as the crafting materials you choose, and if you have any queries, however small, contact us on 01539 724099. Where materials are included in the cost, it is clearly stated on the workshop.
Where do CoolCrafting workshops take place?
Most of our workshops take place above our shop on Stramongate in Kendal. A grade one listed building, build in 1546 for the Bellingham family. Visit this site for further history. The atmosphere is relaxed, but inspirational and instructional. Our shop in Kendal is at the gateway to the English Lake District, J36 of the M6 and within 2 miles of the mainline station, Oxenholme. We are half a mile from Kendal Station. If the workshops are elsewhere, it will be clearly stated on the workshop information.
Do you sell products or supplies at CoolCrafting?
Yes, see our online shop, our bricks and mortar shop in Kendal, or visit us at the many craft and sewing shows that we visit each year.
Do I need to own a Sewing Machine?
You don’t, because we have four Bernina sewing machines here in kendal. They are design classics and are perfect for our workshops. However, we often recommend you bring your own sewing machine so that you can learn on the machine that you will be using. Please just arrive 15 minutes before class to set up your machine.
Where can I find the right fabrics and other sewing supplies?
Right here, in our online shop. Or buy your items on the day, ore beforehand, in our shop in Kendal. You can call for advice if you are unable to drop in and see the fabrics to choose, on 01539 724099.
Can you organize a different date for me to come, or do you run hen parties/ birthday bashes?
We would be delighted, but there is a minimum and maximum number of attendees, depending on the course and the venue. Just ring us or email to let us know your dates, and any themes you would like to incorporate and we will come up with some great ideas for you! info@coolcrafting.co.uk  01539 724099
I’m unable to attend the CoolCrafting workshop I have booked. Is my payment refundable?
Due to the small class sizes, and the planning involved, our workshops are non-refundable. Make sure you will be able to attend before you make a booking. With 14 working days advance notice, we’re happy to transfer you to another workshop of your choice, space permitting. In the unlikely event that a workshop is cancelled, you’ll receive at least 48 hours notice. We will offer a credit, transfer your booking to another workshop within a 6 months period, or issue you a full refund – your choice.